My experience with Sue at Alter Home Team was so amazing, I barely know how to start to describe it. I came in contact with Sue by hitting the contact agent button on a Zillow listing, so it's only by random chance that I was fortunate enough to have her as my agent. I was a first time buyer, always traveling for work, and on a very small budget. So, I needed a lot of hand-holding, I was very difficult to arrange showings for, and there was little in commission coming her way. None of that stopped Sue from working tirelessly and diligently for me. With all the stress and confusion I experienced, she was always there for me. More than once I had to call her in the morning and tell her that I had only a couple of hours that afternoon, and like magic there she was to pick me up from work and take me to showings. Such was the trust she earned, I ended up buying a house sight unseen on her descriptions. I couldn't be happier with the house, the experience, or with Sue. Highly recommended.